Mission Quest

Payment Methods 6

• What types of payment can I use to donate?
• Can I donate via checks?
• What is an ACH donation?
• How to donate via my bank account?
• Can I write a check to the missionary's name and mail it to Mission Quest?

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Update My Information 6

• Update Payment Method For Recurring Donation
• How to activate a canceled (inactive) recurring donation?
• Error PT460
• How to update my address
• How to add a new payment method

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Refund/Cancel/Edit/Reavtivate Donations 7

• How can I change the date of a recurring donation?
• Can I receive a refund for a donation I made?
• How can I cancel a recurring donation?
• Change the amount of my recurring donation
• Edit the frequency of a recurring donation

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Donations 12

• Donations Disclaimer
• How to place an online donation
• How can I review my giving history?
• Do you accept tangible gifts as a donation such as cars, computers, etc.?
• Donations made with International Credit Cards

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Donation problem 3

• I see a donation that I do not recognize
• You charged me the same donation twice
• I am having a problem making an online donation

Receipts / End of Year Statement 4

• Will I receive a statement with all my donations at the end of the year?
• When will I receive a receipt for my donation?
• I did not receive a receipt for my online donation
• Download End-Year Statement

Online Account 6

• How to create an account with Mission Quest
• How to access my online account
• I am unable to access my account online
• Reset my account password
• Account/Email not verified

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