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Knowledge base
Donor
Payment Methods
6
What types of payment can I use to donate?
Can I donate via checks?
What is an ACH donation?
How to donate via my bank account?
Can I write a check to the missionary's name and mail it to Mission Quest?
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Update My Information
6
Update Payment Method For Recurring Donation
How to activate a canceled (inactive) recurring donation?
Error PT460
How to update my address
How to add a new payment method
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Refund/Cancel/Edit/Reavtivate Donations
7
How can I change the date of a recurring donation?
Can I receive a refund for a donation I made?
How can I cancel a recurring donation?
Change the amount of my recurring donation
Edit the frequency of a recurring donation
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Donations
12
Donations Disclaimer
How to place an online donation
How can I review my giving history?
Do you accept tangible gifts as a donation such as cars, computers, etc.?
Donations made with International Credit Cards
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Donation problem
3
I see a donation that I do not recognize
You charged me the same donation twice
I am having a problem making an online donation
Receipts / End of Year Statement
4
Will I receive a statement with all my donations at the end of the year?
When will I receive a receipt for my donation?
I did not receive a receipt for my online donation
Download End-Year Statement
Online Account
6
How to create an account with Mission Quest
How to access my online account
I am unable to access my account online
Reset my account password
Account/Email not verified
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