Mission Quest

Payment Methods 6

• What types of payment can I use to donate?
• Can I donate via checks?
• What is the ACH donation?
• How to donate via my bank account?
• Can I write a check to the missionary's name and mail it to Mission Quest?

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Update Payment Methods 2

• How can I update my Credit Card or Bank Account information?
• How can I change my payment method?

Refund / Cancel / Edit Donations 3

• How can I get a refund for a donation I made?
• How can I cancel a recurring donation?
• Change the Amount of my Recurring Contribution

Donations 7

• Donations Disclaimer
• How can I review my giving history?
• How can I change the date of a recurring donation?
• Do you accept physical donations like cars, computers,...etc.?
• Donations made with International Credit Cards.

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Donation problem 3

• I see a donation that I don't recognize.
• You charged me the same donation twice.
• I am having a problem in making a donation

Receipts / End of Year Statement 3

• Will I receive a statement of all my donations in the end of the year?
• When will I receive a receipt for my donation?
• I did not receive a receipt for my online donation

Online Account 6

• How to create an account with Mission Quest
• How to Access my Online Account
• I am unable to access my account online
• Rest My Account Password
• Account/email not verified

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About Mission Quest 5

• Who is Mission Quest?
• What does Mission Quest do?
• Mission Quest Accreditation.
• How does the system of Mission Quest work?
• Is Mission Quest evangelical?

Join Mission Quest 5

• What are the steps for joining?
• Can I join Mission Quest without creating a web page for me?
• What are the requirements to join Mission Quest?
• Can I expedite the process of joining Mission Quest?
• Inform donors about the transit into Mission Quest

Join Us Documents 5

• Can I sign the Release of Liability without notarizing it?
• I do not have access to a certified American Notary Public in my country.
• Can I Notarize the Release of Liability Form outside the US?
• Where should I submit the statement of faith?
• I do not have a voided check

Donations 8

• What happens when a supporter donates?
• Who decides how much money to raise or what to do in the mission field?
• What are the fees the Mission Quest charges? How much is the Admin fee?
• Is there a minimum/maximum for how much a missionary can raise?
• When and how will I be able to see donations & donors?

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Newsletters/reports 2

• How often are missionaries expected to send updates to the Home Office
• Is there a way I can mail a newsletter to my donors while living overseas?

Miscellaneous 7

• Is there a group health insurance plan for your missionaries?
• How can I be sure that Mission Quest is a registered 501(c)3?
• What do other people say about Mission Quest?
• Will I be an employee or a self-employed?
• Can I schedule an online meeting with MQ's staff?

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Partnership with ministries 5

• Does Mission Quest accept organizations and ministries?
• Processing ministry funds separately from personal funds.
• Partner with a church
• What is LLC?
• Can Mission Quest process donations for LLC?

IRS / Taxes 6

• Can I use 4361 from the IRS which gives me Social Security Exemption with Mission Quest?
• Which form will you provide me with in the end of the year for taxes?
• Does Mission Quest help its missionaries in filing taxes?
• What is the 1099-MISC form and what are the benefits of having it?
• Do I have to have a physical address in the US to receive my 1099-MISC?

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Online Profile - Content 7

• What is my page URL?
• How can I update my profile online?
• How to add my previous newsletters to my online profile?
• How to add a video to my profile?
• When will my profile contents go live after I edit them?

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Online Profile - Name and Picture 5

• I got married and I need to change my maiden name on my profile page.
• Can I use any picture as my profile picture?
• Can I use a map as my profile picture?
• I want to add my spouse's name to my online profile.
• How do I change my profile picture?

Access to Donor Management System 2

• How can I access my account with your Donor Management System?
• How can I create a secure password?

Donors / Contacts 4

• Am I able to upload my new contacts manually?
• How can I update some of my donors' information?
• Can I import contacts into my Donor Management System?
• How to find the External_ID of a contact?

Donations 10

• Can donors write checks in my name and mail them to Mission Quest?
• How can I view the notes that donors send with my gifts.
• Is there a minimum/maximum of how much funds a missionary should raise?
• Can Mission Quest keep all the donations I receive until I ask them to deposit them into my bank account?
• Can donors donate via checks?

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Tracking Donations 7

• How often does MQ record new donations?
• How can I track all the donations I receive?
• How can I find more information about a specific transaction?
• Will I be notified when a new donation takes place?
• Calculating Account Balance

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Receipts 5

• Will my donors receive receipts for their donations?
• How can I send receipts to a donor?
• Can I send a receipt to a donor who donated via check or cash?
• If I receive cash donations, can MQ issues receipts to the original donors?
• Do you mail monthly receipts for my donors?

Campaigns 12

• How to Start a Campaign
• How to edit a published campaign
• Can I Change the Financial Goal of a Published Campaign?
• Can I customize the URL of my campaign?
• Is there a limit to how many campaigns I can run at the same time?

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Bank Account 3

• Which bank account should I use?
• Can I change my bank account?
• Can I use a bank account outside the USA?

Discontinue with Mission Quest 2

• Processing donations after leaving the mission field.
• Terminating affiliation with Mission Quest

Minister Housing Allowance 4

• What is Minister Housing Allowance?
• Who qualifies for Minister Housing Allowance?
• Can missionaries who are ordained pastors receive a housing allowance tax benefit overseas?
• Does Mission Quest provide its missionaries with Minister Housing Allowance?

Social Media 2

• Adding a "Donate Now" button to Facebook Page
• Can I use Mission Quest's logo as my profile picture?

Miscellaneous 9

• Is there a group health insurance plan for your missionaries?
• How should missionaries keep track of work related expenses?
• Can I use Mission Quest logo?
• What should I do if I left my sending church or discontinue my association with it?
• Mission Quest and Registration for Public Solicitation.

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